GuestInsight: Feedback Tools

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  • Plans
    • For Lodging Operations
    • For Food and Beverage
  • About Us
    • Core Ideas
    • Contact Us
  • Resources
    • Blog-Feedback Matters
    • Measuring Loyalty
    • Covid-19 Feedback
  • Start Free Trial
  • Client Login
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WHAT DO YOUR GUESTS THINK ABOUT THE MEASURES YOU'VE TAKEN TO PROVIDE A SAFE, HEALTHY ENVIRONMENT?

The Covid-19 pandemic has changed how we live, work, dine, and travel. Even as we see a light at the end of the tunnel, it continues to be important to understand how the measures we've implemented to provide a safe environment we put in place align with our guests' expectations.

A few months into the pandemic, we began incorporating a short series of questions into our clients' guest satisfaction surveys to help them navigate these uncharted waters.

2+ years on, it's still important to gauge guest sentiment around this issue so as to better understand when health & safety policies should be adjusted.

GET MORE INFO

Learn how/why we began helping our clients get feedback on new health & safety protocols in our free Feedback Matters video & whitepaper series...
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See the Healthy Spaces questions in our self-guided tours specific to your type of business:
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