Plans / Pricing
Our Boutique Plans use semi-custom guest satisfaction surveys to provide the most powerful and economical feedback platform for hospitality teams managing properties from 1 -50 rooms.
Using our core question blocks (which empower our clients to track both satisfaction and loyalty metrics), we build elegant guest satisfaction surveys to match each property's facilities, amenities, and services.
Choose the plan below that fits your property and team's size and needs. Here are the key considerations:
Need help to deciding or want to discuss. Chat (click below), Email (tdavid@guestinsight.com), or Call (1-866-683-7220)
Using our core question blocks (which empower our clients to track both satisfaction and loyalty metrics), we build elegant guest satisfaction surveys to match each property's facilities, amenities, and services.
Choose the plan below that fits your property and team's size and needs. Here are the key considerations:
- More than 1 property? Choose Brand so that you can easily compare metrics across properties.
- Want full automation? Choose Team (or Brand) so that we can link to your property management software to automate the sending of survey invitations after guests check out.
- Property size doesn't matter as much as your team size and who needs to be engaged with both the feedback you'll be getting, as well as communication about it with guests.
Need help to deciding or want to discuss. Chat (click below), Email (tdavid@guestinsight.com), or Call (1-866-683-7220)
- SMALL TEAM
- $39 per month
(paid yearly)
$48/paid monthly - For properties with 1 or 2 people managing guest experience.
- Custom Branded Feedback Survey Access
Active- send branded email survey invitations through our Web platform OR
Passive- vanity URL you can print on folios - Survey Email Alerts
2 inboxes
Team Response Sync Tool - Web Report Dashboard Access
2 users - Marketing Tools
Social Media Connect
Testimonial Web Page (for your website)
- TEAM
- $59 per month
(paid yearly)
$69/paid monthly - For properties with 3 or more people managing guest experience.
- Custom Branded Feedback Survey Access
Integrate With PMS- upload files from your property management software or use an automatic integration* OR
Active- send branded email survey invitations through our Web platform OR
Passive- vanity URL you can print on folios - Survey Email Alerts
up to 5 inboxes included
Team Response Sync Tool - Web Report Dashboard Access
up to 5 users included - Marketing Tools
Social Media Connect
Testimonial Web Page (for your website)
- BRAND
- from $59/mo per location
(paid yearly)
$69/paid monthly - For hospitality businesses with multiple locations. Same features as the TEAM plan, with an added reporting layer to compare results from locations.
- Custom Branded Feedback Survey Access
Integrate With PMS- upload files from your property management software or use an automatic integration* OR
Active- send branded email survey invitations through our Web platform OR
Passive- vanity URL you can print on folios - Survey Email Alerts
up to 5 inboxes included (per location)
Team Response Sync Tool - Web Report Dashboard Access
up to 5 users included (per location) - Marketing Tools
Social Media Connect
Testimonial Web Page (for your websites)
ADDITIONAL PLAN DETAILS
SMALL TEAM PLAN
SMALL TEAM PLAN
- Includes up to 500 guests/month to engage in the feedback loop.
- Includes up to 1000 guests/month to engage in the feedback loop.
- Add team members (after included 5) at $3 per month per person.
- Includes up to 1000 guests/month to engage in the feedback loop (PER LOCATION)
- Add team members (after included 5 per location) at $3 per month per person.
- If monthly survey engagements exceed plan capacity, additional accesses are billed at $15 per 500.
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