Our BoutiquePlans use semi-custom guest satisfaction surveys to provide the most powerful and economical feedback platform for hospitality teams managing properties from 1 -50 rooms.
Using our core question blocks (which empower our clients to track both satisfaction and loyalty metrics), we build elegant guest satisfaction surveys to match each property's facilities, amenities, and services.
Choose the plan below that fits your property and team's size and needs. Here are the key considerations:
More than 1 property? Choose Brand so that you can easily compare metrics across properties.
Want full automation? Choose Team (or Brand) so that we can link to your property management software to automate the sending of survey invitations after guests check out.
Property size doesn't matter as much as your team size and who needs to be engaged with both the feedback you'll be getting, as well as communication about it with guests.
Need help to deciding or want to discuss. Chat (click below), Email (tdavid@guestinsight.com), or Call (1-866-683-7220)
For properties with 1 or 2 people managing guest experience.
Custom Branded Feedback Survey Access Active- send branded email survey invitations through our Web platform OR
Passive- vanity URL you can print on folios
Survey Email Alerts 2 inboxes
Team Response Sync Tool
Web Report Dashboard Access 2 users
Marketing Tools
Social Media Connect
Testimonial Web Page (for your website)
TEAM
$59 per month
(paid yearly)
$69/paid monthly
For properties with 3 or more people managing guest experience.
Custom Branded Feedback Survey Access Integrate With PMS- upload files from your property management software or use an automatic integration* OR Active- send branded email survey invitations through our Web platform OR
Passive- vanity URL you can print on folios
Survey Email Alerts up to 5 inboxes included
Team Response Sync Tool
Web Report Dashboard Access up to 5 users included
Marketing Tools
Social Media Connect
Testimonial Web Page (for your website)
BRAND
from $59/mo per location (paid yearly)
$69/paid monthly
For hospitality businesses with multiple locations. Same features as the TEAM plan, with an added reporting layer to compare results from locations.
Custom Branded Feedback Survey Access
Integrate With PMS- upload files from your property management software or use an automatic integration* OR Active- send branded email survey invitations through our Web platform OR
Passive- vanity URL you can print on folios
Survey Email Alerts up to 5 inboxes included (per location)
Team Response Sync Tool
Web Report Dashboard Access up to 5 users included (per location)
Marketing Tools
Social Media Connect
Testimonial Web Page (for your websites)
ADDITIONAL PLAN DETAILS SMALL TEAM PLAN
Includes up to 500 guests/month to engage in the feedback loop.
TEAM PLAN
Includes up to 1000 guests/month to engage in the feedback loop.
Add team members (after included 5) at $3 per month per person.
BRAND PLAN
Includes up to 1000 guests/month to engage in the feedback loop (PER LOCATION)
Add team members (after included 5 per location) at $3 per month per person.
ALL PLANS
If monthly survey engagements exceed plan capacity, additional accesses are billed at $15 per 500.