Our Technology
Software Platform
The GuestInsight service is built on Database Sciences' proprietary SurveyNgine web survey deployment engine platform.
The SurveyNgine technology
has been used for more than 10 years deploying more than 3
million surveys, worldwide, in a variety of application
areas and languages.
In addition to complex consumer market research modeling
methodologies, the software has been used extensively for
long-term customer, employee, and organizational
satisfaction measurement.
On the back end, SurveyNgine's real-time data processing
and reporting capabilities have provided clients in a
variety of industries, a tool to quickly and easily digest
satisfaction metrics.
Data Center
Database
Sciences’ secure data center employs the most
up-to-date, reliable technologies and is monitored by
dedicated network engineers 24/7. In addition, it provides
multiple connections to the Internet backbone, backup power
sources, and redundant on and off-site backup facilities
for added peace of mind.
